Responsible Gaming

Overview

Kit is committed to a responsible gaming environment. We recognize that gaming can present social and financial risks, and we provide safeguards to help customers maintain control. Participation is restricted to adults, and active identity verification and ongoing safeguards support safe play on our platform.

Eligibility and Verification

Access to Kit’s services is limited to individuals aged 18 years or older. We perform age verification and related identity checks in accordance with applicable laws. If a user cannot verify identity or is under the minimum age, registration or continued access to our services may be denied or terminated. Your account information is processed in line with privacy and data protection obligations.

Responsible Gaming Tools

Kit provides mechanisms to help you maintain control over your activity. Available tools include:

  • Loss limit: You may set a weekly loss limit. Increasing a more restrictive limit takes effect immediately; reducing to a less restrictive limit takes effect seven days after the change, unless the current period ends sooner.
  • Self-assessment and activity tracking: Tools to help you reflect on gambling behavior and monitor play patterns.
  • Self-exclusion options: You may request self-exclusion for an indefinite period. This closes your Kit account and refunds any remaining balance in accordance with applicable law. During self-exclusion you will not receive promotions or offers, and you will be unable to reopen your account while the exclusion remains in effect.

Cool Down Periods

For a temporary break from gambling, Kit offers a Cool Down period. This is not a self-exclusion. After a Cool Down is initiated, access to your account is restricted for the specified duration, and you will receive a confirmation. If you request an adjustment to the Cool Down period: extensions take effect immediately; shortening the period requires at least a 24-hour cooling-off interval before any reduction can apply, unless the existing Cool Down ends within that 24-hour window.

Minors Safeguards

Underage play is prohibited. We require date of birth at registration and implement controls to prevent access by minors. We also encourage customers to employ general parental controls and filtering tools to restrict minors’ access to gambling sites.

Education and Transparency

We aim to empower players with information to support responsible decision‑making. This includes explanations of house edge, randomness, and independent outcomes. Understanding these concepts helps players assess risk and set realistic expectations about potential results.

Support and External Resources

If you or someone you know may be experiencing problem gambling, consider seeking help through independent organizations. Recommended resources include GamCare, GambleAware, Gamblers Anonymous, Gambling Therapy, and Safer Gambling. Availability of services varies by jurisdiction and carrier policies.

Data, Compliance and Contacts

Kit adheres to applicable privacy, anti‑money laundering, and consumer protection regulations. We conduct age verification and Know Your Customer (KYC) checks as part of account creation and ongoing monitoring. For assistance or to initiate a responsible gaming measure, contact Kit Customer Support. Support channels are available 24/7 via in‑site chat and conventional contact methods.